Terms and Conditions
Candles Terms and Conditions for God’s Words 2 Me LLC.
Effective Date: November 21, 2024
Welcome to God’s Words 2 Me LLC. By using our website or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
God’s Words 2 Me LLC. (“we,” “our,” or “us”) is a candle manufacturing and retail company. These Terms and Conditions apply to all purchases made through our website, social media platforms, or in-person sales. By placing an order, you confirm that you are at least 18 years of age and capable of forming a binding contract.
2. Products and Orders
a. Product Availability
We strive to provide accurate descriptions and pricing of our products. However, all products are subject to availability, and we may need to cancel or modify orders if the product is out of stock, discontinued, or there is an error in the description.
b. Order Acceptance
Once your order is placed, you will receive an order confirmation email. This does not signify our acceptance of the order. We reserve the right to refuse or cancel any order for reasons such as product unavailability, errors in pricing, or suspicion of fraudulent activity.
c. Pricing
All prices listed on our website are in [U.S Dollars] and are exclusive of taxes, shipping fees, and any applicable handling charges, which will be added to your order at checkout. Prices may change at any time without notice.
3. Payment
a. Payment Methods
We accept payment via [credit/debit cards, PayPal, etc.]. By submitting your payment information, you represent and warrant that you have the legal right to use the payment method.
b. Refunds and Cancellations
If you wish to cancel or modify your order, please contact us as soon as possible. Once an order is processed and shipped, we cannot guarantee that changes can be made. Refunds are subject to our Refund Policy, available on our website.
4. Shipping and Delivery
a. Shipping Policy
We ship to Statewide. Shipping times and costs vary depending on the destination, delivery method, and the weight of the package. You will be provided with an estimated delivery date during checkout.
b. Damaged or Lost Items
If an item is damaged or lost during shipping, please contact us immediately at contact@godswords2me.com with photos of the damaged product. We will assist in resolving the issue according to our Refund Policy.
5. Returns and Exchanges
a. Returns
We want you to love your purchase! If for any reason you’re not satisfied, you may return unused and unopened items within 14 days of receipt. Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
b. Exchanges
Exchanges are accepted for defective or damaged items. Please contact us within 14 days of receiving the product to initiate an exchange.
c. Non-returnable Items
Due to hygiene and safety concerns, we cannot accept returns or exchanges for used or opened candles, except in cases of defects or damage during transit.
6. Intellectual Property
All content on our website, including text, images, logos, designs, and trademarks, is the property of God’s Words 2 Me LLC and is protected by copyright and trademark laws. Unauthorized use of any content from our site is prohibited.
7. Customer Responsibilities
You agree to provide accurate, current, and complete information when placing an order, and to notify us of any changes to your information. You are responsible for ensuring that the delivery address provided is correct.
8. Safety Disclaimer
Candles should always be used with caution and never left unattended. Follow all safety instructions provided with each product. God’s Words 2 Me LLC is not liable for any injuries, damages, or accidents resulting from the misuse of our products.
9. Limitation of Liability
To the fullest extent permitted by law, God’s Words 2 Me LLC is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. Our total liability to you for any claim related to your purchase is limited to the amount paid for the product in question.
10. Privacy and Data Protection
We take your privacy seriously. Your personal information is collected, stored, and used in accordance with our Privacy Policy, which is available on our website.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Florida, United States. Any disputes arising under or in connection with these Terms and Conditions will be resolved through binding arbitration in Florida, unless otherwise required by law.
12. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and the updated terms will apply to all future purchases. Please review this page periodically.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
God’s Words 2 Me LLC
Email: godswords2me@gmail.com
Phone: 561-542-4455
Website: godswords2me.com
By purchasing from God’s Words 2 Me LLC, you agree to these Terms and Conditions.
Candles– Custom Order Policy for God’s Words 2 Me LLC
At God’s Words 2 Me LLC, we are pleased to offer custom candle creations for our customers. To ensure a smooth process and to secure your custom order, please review the following terms:
1. Custom Order Request To begin a custom order, please reach out to us at contact@godswords2me.com or through our website’s custom order form with your request. Provide as many details as possible, such as fragrance preferences, color, design, quantity, and any other specifications.
2. Custom Order Deposit A 50% non-refundable deposit is required to initiate the custom order. The deposit ensures that your order is reserved, materials are sourced, and production begins. The remaining balance is due upon completion of your order before shipping or delivery.
3. Custom Order Confirmation Once we receive your custom order request and deposit, we will provide you with a confirmation email outlining the details of your order, including estimated completion time and total cost. Please review all details carefully and confirm that everything is correct. If there are any changes or corrections, notify us promptly.
4. Changes or Cancellations
- Changes to the Order: After the deposit is made, changes to the order may be possible, but they are subject to approval and may result in additional costs. Please contact us as soon as possible if any adjustments are needed.
- Order Cancellation: Since custom orders are personalized and made to your specifications, cancellations are only accepted within 48 hours of the initial deposit. After 48 hours, the deposit is non-refundable, and the order cannot be canceled.
5. Completion and Final Payment
- Once your custom candles are completed, we will notify you and provide an invoice for the remaining balance. The remaining 50% is due before we ship or deliver your custom candles. If the balance is not paid within 3 days of notification, we reserve the right to cancel the order and retain the deposit.
- If the order is for a local delivery or pickup, the remaining balance must be paid before the order is delivered.
6. Delivery or Pickup
- Shipping: Custom orders will be shipped to the address provided once full payment has been received. Please ensure that your shipping address is accurate to avoid delays or issues.
- Local Pickup/Delivery: If you choose local pickup or delivery, we will arrange a date and time once the order is completed and the remaining balance has been paid.
7. Refunds and Returns Custom orders are made specifically for you and, therefore, are non-returnable and non-refundable unless the product is defective or damaged upon delivery. Please inspect your custom candles upon receipt. If there are any issues, contact us within 3 days of delivery to resolve the matter.
8. Production Time The estimated production time for custom orders is typically Two (2) to Four (4) weeks from the date the deposit is received, depending on the complexity of the order and our production schedule. We will keep you informed of any changes or delays in the production timeline.
9. Liability and Responsibility Once the custom candles are shipped, the responsibility for any damages or losses during transit is transferred to the shipping carrier. We strongly recommend purchasing insurance for high-value custom orders.
10. Acceptance of Terms By placing a custom order and submitting the required deposit, you agree to these Custom Order Terms and Conditions.
General Terms and Conditions
Effective Date: November 21, 2024
These Terms and Conditions (“Terms”) govern your use of our website, purchasing of products, and other services offered by us. By accessing or using our website, purchasing our products, or otherwise engaging with our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General Information
God’s Words 2 Me LLC (“we,” “our,” “us”) is a retail company that sells candles, books, and services. These Terms apply to all purchases made on our website, at our physical location (if applicable), or through any other platform where our products are sold.
2. Account Creation and Security
To make a purchase, you may be required to create an account. By doing so, you agree to:
- Provide accurate, current, and complete information.
- Maintain the confidentiality of your account and password.
- Take responsibility for all activities that occur under your account.
If you suspect any unauthorized use of your account, please contact us immediately at contact@godswords2me.com.
3. Product Information and Availability
a. Product Descriptions:
We strive to provide accurate descriptions, images, and prices for our products. However, we do not guarantee that all product information on our site is complete, current, or free of errors. We reserve the right to correct any mistakes, inaccuracies, or omissions without prior notice.
b. Product Availability:
All products are subject to availability. If a product is unavailable after you place your order, we will notify you and either issue a refund or offer a substitute.
4. Orders and Payments
a. Order Process:
When you place an order, you will receive an email confirming that we have received your order. This email is not an acceptance of the order. We reserve the right to refuse or cancel any order for reasons such as product unavailability, errors in pricing, or suspected fraud.
b. Pricing:
Prices are listed in US Dollars and are exclusive of shipping, taxes, or any additional fees. Prices are subject to change without notice. If there is an error in the pricing of a product you’ve ordered, we will notify you and allow you to confirm your order at the corrected price or cancel it.
c. Payment Methods:
We accept payments via [list accepted payment methods, e.g., credit/debit cards, PayPal, etc.]. By submitting your payment information, you authorize us to charge the payment method for the total order amount, including applicable taxes and shipping fees.
5. Shipping and Delivery
a. Shipping Policy:
We offer domestic shipping. Shipping fees will be calculated at checkout based on your location, the weight of the order, and the chosen shipping method.
b. Delivery Times:
Delivery times depend on the shipping method chosen and the destination. While we strive to fulfill orders promptly, we are not responsible for delays caused by shipping carriers, weather, or other unforeseen events.
c. Damaged or Lost Items:
If an item is damaged or lost in transit, please contact us within 3 days of receiving the package. We will assist you in resolving the issue, including issuing a replacement or refund in accordance with our return policy.
6. Returns and Exchanges
a. Return Policy:
We want you to be satisfied with your purchase! If for any reason you’re not happy with your items, you can return them within 14 days of receipt. To be eligible for a return, products must be unused, unopened, and in their original packaging.
b. Non-Returnable Items:
Due to hygiene or safety concerns, some products cannot be returned once opened or used, unless defective.
c. Exchanges:
Exchanges are accepted if the product is damaged, defective, or if you receive the wrong item. To process an exchange, please contact us within 14 days of receiving the order.
d. Return Shipping:
Customers are responsible for return shipping costs unless the product is defective, damaged, or the wrong item was sent. We recommend using a trackable shipping service for returns.
7. Intellectual Property
All content on our website, including text, images, logos, product names, and trademarks, is the property of God’s Words 2 Me LLC and is protected by copyright and trademark laws. Unauthorized use of any content from our site is prohibited.
8. Privacy and Data Protection
We respect your privacy. All personal information provided by you is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
9. Limitation of Liability
To the fullest extent permitted by law, God’s Words 2 Me LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. Our total liability to you for any claim related to your purchase is limited to the amount you paid for the product in question.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Florida, United States, without regard to its conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Location].
11. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and the updated Terms will apply to all future orders. Please review these Terms periodically to stay informed.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
God’s Words 2 Me LLC
Email: godswords2me@gmail.com
Phone: 561-542-4455
Website: godswords2me.com
By using our website and purchasing our products, you agree to these Terms and Conditions.